Sunday, July 1, 2007

iPhone Activation Resolution

My iPhone is activated! However, no thanks to AT&T (or very little). It was mostly my own research on the internet that got me the last little push to get activated.

In my previous post, we left off with me getting a new, "modernized" AT&T Wireless plan and then connecting once again to iTunes only to get the "AT&T needs more time" message. I was also told by a customer service rep it would be an hour after I connected to iTunes until my activation. However, several hours later, I was still waiting.

Well, I went online and somehow drifted to the Apple Support forums. A post there advised people with grandfathered in AT&T Wireless plans to get a new SIM card along with their new plan (which I had already done per my initial AT&T customer service rep--turns out she was right, only she didn't tell me what to do after, even though I specifically asked). But, if you read my last post, you'll know that a following customer service rep said the SIM card was pointless. However, the post on the Apple forum said to put the new SIM card into the iPhone. I did this, turned my iPhone off and on, then connected to iTunes. It worked! All that waiting for nothing.

It is clear now that no one from AT&T customer service knew the entire process for me to get my iPhone activated. There were bits and pieces correct, but I had to do go online to put all the pieces together myself. Thank god for the Internet.

3 comments:

  1. My activation was easy as pie. Very plug and play... Maybe karma is biting you in the ass for talking trash about the iphone. (you care about it, it will care about you)

    My issue is very minor..

    It's not loud enough, and how do i use music ringtones?

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  2. I love prognosticating about the iPhone, but whether it's optimistic or pessimistic thoughts, as long as it's an interesting thought, I think it's worth saying. I understand the need for Apple marketing to focus on optimism, but $600 is $600.

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  3. As for you problems with the iPhone:

    If by "it's not loud enough" you mean the external speaker volume, then it's a problem that Engadget's Ryan Block noted too in his review. There is no fix.

    As for ringtones, there are currently no ringtones except those which come with the phone. Custom ringtones is a feature that's high in demand, so time will tell if Apple will implement this feature.

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